FAQ
Good questions, direct answers.
Is Haulvori a junk-removal company or broker?
No. Haulvori is subscription software for property-service operations. It does not perform hauling or broker consumer jobs.
What does the $30 monthly plan cover?
One provider plan includes your business profile and service areas, customer-selected RFQs with photos and job details, a private workspace, and independent quoting. There are no per-lead fees or job commissions.
How do the 3 free months work?
Your free period begins at completed subscription signup and lasts 3 calendar months. Billing information and a valid payment method are required at signup. After the free period, your saved payment method is automatically charged $30 each month, plus applicable taxes, unless you cancel. The exact first charge date will be shown at checkout.
Who sets the job price?
The independent provider reviews the photos and job details and sets its own quote. Haulvori does not analyze photos to calculate prices.
What photos should a customer provide?
Clear wide and close views of every item, the removal path, stairs, doors, elevators, gates, parking limitations, and anything unusually heavy or difficult to access.
Does Haulvori screen or insure providers?
The platform collects business, insurance, licensing, vehicle, and capacity information for administrator review. It does not promise that every submission has been independently authenticated or that coverage applies to a particular job.
How do customers request quotes?
Customers choose providers from the directory and send their job details and photos to those providers. Each provider keeps its own quotes separate and responds independently. Haulvori does not award jobs.
Are providers Haulvori employees?
No. Providers are independent businesses responsible for their own personnel, vehicles, permits, insurance, taxes, safety, disposal, pricing, and performance.
Where is the software available?
The web platform can support configured service areas, but product access and supported operational markets are confirmed during enrollment. Do not assume coverage from the website alone.
Can hazardous or prohibited items be submitted?
They must be clearly disclosed. A submission does not mean an item can be transported or disposed of. The responsible business must confirm local rules and qualified handling.
How are uploaded photos protected?
The current workflow stores uploads in private object storage. Access is limited through authorized operational routes and private tokens; users should still avoid unrelated sensitive material.
Can I cancel a subscription?
Cancel before the free period ends to avoid the first $30 charge. Afterward, cancel before your next monthly renewal to stop future charges. Contact support@haulvori.com for cancellation assistance.
Who handles customer cancellations or service disputes?
The subscribing service business handles its customer bookings, cancellations, work quality, payments, and service disputes under its own terms.